FAQs
🏷️ Coupon Codes
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Add items to your cart.
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Enter your coupon code at checkout and click Apply.
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One code per order.
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Promo codes must be entered during checkout; cannot be applied after purchase.
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Forgot to use a coupon? We cannot manually apply coupons after the order is placed.
🛒 Orders
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All orders are processed online for fast, safe, and secure shopping.
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Payment via PayPal or COD (Romania only).
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You will receive a confirmation email after placing your order and a shipping email once dispatched.
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Changes or cancellations only possible if order has not shipped: contact hiinworld@outlook.com.
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Received an incorrect or faulty item? Email hiinworld@outlook.com within 30 days with your order number, product details, and photo.
🚚 Delivery
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Worldwide shipping. Free standard shipping to Romania.
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PO boxes / BFPO addresses only allowed for orders under USD 50 with standard shipping.
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Customs & import duties: usually not required in Romania; recipient pays if applied.
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Delivery time: Processing 1–5 business days + Shipping 5–10 business days (may be affected by holidays, weather, courier delays).
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Ship to a different address? Yes, make sure contact name and full address are correct.
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Parcel not received? Contact hiinworld@outlook.com.
💳 Payments
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Pay via PayPal or COD (Romania only).
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Payment is processed once order is confirmed.
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Forgot your password? Reset via registered email.
📦 Products & Stock
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Product info: contact hiinworld@outlook.com.
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Sold-out items usually restock within 5 days; contact us if urgent.
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Check size guide carefully before ordering.